We're Here to Answer Your Questions

We welcome your questions, suggestions, and concerns. Please share them with us by filling out the contact form below. Your feedback is invaluable to us.

Contact Form

Contact Form

Alternatively, you can email us at [email protected] or call us at +91 97791 07797.

FAQ

Frequently Asked Questions (FAQs) - One Up Library
Operating Hours?

Operating hours? Mon- Sat 10:30am to 7:00pm.(Vasant Vihar & Gurugram). Sunday 11:00am to 5:00pm (Only One Up Library Gurugram)

How to become a member?

Visit the library. Take a tour. Check the plan best suited. If you decide, complete financials and other logistics. Your memberships begins instantly.

Age requirement?

Open to all ages. Under 4s must be accompanied by a parent.

Borrowing limit?

As per membership plans.

Late return policy?

10 Rs fine per day per book.

Can I reserve books?

Yes. 3 days to pick up once available.

Children's programs?

Various activities available. Check our events.

Damaged/lost book policy?

Inform staff immediately. May require payment for repair/replacement.

Is membership transferable or refundable?

No, memberships are non-transferable and non-refundable.

Do you offer trial memberships?

No, we do not provide trial memberships.

Do you have shorter memberships?

No, we offer only annual membership.